Privacy Policy
At S.A.D.A Chicc, we are committed to protecting the privacy of our customers and providing a safe online shopping experience for everyone who visits our site. Our Privacy Policy outlines the type of information we collect from our customers, how this information is used, shared, or stored in order to provide you with the best service possible during your shopping experience with us.
What information do we collect?
When you visit our website or interact with us in any form, we may collect the following types of information:
Personal Information: This includes your name, address, email, phone number, and payment details when you make a purchase or sign up for our newsletter.
Usage Data: This refers to information about how you browse and interact with our website, such as the pages you visit, the links you click, and the time you spend on each page.
Technical Information: We collect data related to your device, including device type, IP address, operating system, browser type, and other relevant details.
Cookies: We use cookies to recognize your device and enhance your user experience by remembering your preferences and settings.
How do we use your information?
The information we gather primarily helps us provide you with a smooth and personalized shopping experience. We use the data for the following reasons:
- To process and fulfill your orders
- To communicate with you about your orders, offers, and promotions
- To analyze website usage, improve website performance and user experience
- To detect and prevent fraudulent activities
- To maintain a secure online shopping environment
How do we protect your information?
Your personal and financial data is extremely important to us, and we make sure that it is secure at all times. We employ various technical, administrative, and physical security measures to keep your information safe. These include:
- Encryption technology to protect sensitive data transmitted online
- Secure storage for collected data in our databases using firewalls and access controls
- Regular reviews of our security protocols to ensure compliance with the latest industry standards
How long do we store your information?
We will retain your personal and payment information for as long as necessary for the purposes specified in this Policy or as required by law. Usage, technical, and cookie data will be stored until deleted by you or in accordance with applicable laws. After this period, your data will be securely destroyed or anonymized.
Your Rights and Choices
You have certain rights with respect to the personal information we collect from you, including:
- The right to access, review, and update the information we maintain about you
- The right to request that we delete or restrict our use of your information
- The right to object to our use of your data for direct marketing purposes
- The right to withdraw consent at any time if you had previously given us permission to process your data
If you wish to exercise these rights or have any queries regarding our Privacy Policy, please contact us via email at [email protected]. We will respond promptly and in accordance with applicable laws.
When and how do we share your information?
Our policy is simple: We do not sell or rent your personal information to third parties. However, we may share your data with trusted third-party partners that provide essential services like payment processing, order fulfillment, or website analytics. We require these partners to keep your information confidential and to use it only for the work they do on our behalf.
We may also disclose your information if required by law or in response to valid requests from government authorities or when we believe disclosure is necessary to protect our rights, property, and/or safety.
Changes to this Privacy Policy
From time to time, we may update this Privacy Policy as needed. Any changes will be posted on our website with an updated effective date so that you are always aware of the information we collect and how it is used. If at any point we decide to use personal data for any purpose other than those stated in this Policy, we will provide a notification via email prior to making any changes.
Shipping and Returns
We ship internationally to select countries. Shipping times may vary depending on your location. Returns are accepted within 30 days of purchase for a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it.
Contact Us
We hope this Privacy Policy has been helpful in explaining how we collect, use, store, and share your information. If you have any questions that were not answered here, please feel free to reach out to us via email at [email protected].
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